COLOSSEUM RESERVATION PORTAL
The Colosseum Portal serves for reserving and ordering tickets for cultural actions of various organisations through internet. The procedure of ticket reservation carries out in graphically pleasant view of the auditorium, in which the user himself checks on and reserves seats to which he is interested in.A) REGISTRATION
Conditions for the registration:
- Voluntary is for common reservation with tickets collection on the booking office;
- Obligatory is for the reservation/ order on cash on delivery, invoice, payment by bank transfer and credit card or printing electronic ticket.
Advantages of the registration:
- If you are registered and subsequently log in, the system shall within the ticket reservation automatically fill your data;
- Registered users have anytime access to the overview of their reservations, or a possibility to cancel them additionally.
New registration:
Please fill required data in the registration form for new registration (name: logging in name, for example your nickname, password: there is necessity to insert the same password twice)
Change in the registration:
In the case if you are logged in, you can modify your registration data.
B) SELECTION OF THE ACTION
Possibilities for entering in the hall of particular action:
1. through "SEARCHING", see bellow
2. from "CURRENT OFFER "
a) by direct selecting the date of holding you will enter in the hall of particular action;
b) select required title or click in selected title on "further", the overview of terms shall be displayed, click on "reserve" in selected term and you will enter in the hall of particular action;
3. through left navigation "ORGANISATION" and other - select required organisation, theatre etc. and proceed according to offered possibilities through "TITLES" or "PROGRAMME" or the same way as in the selection from current offer;
a) Titles - proceed the same way as in the selection from current offer;
b) Programme - by clicking on the date you will enter in the hall of selected action, by clicking on "TITLE" the overview of terms shall be displayed, by clicking on "reserve" in selected term you will enter in the hall of particular action.
C) RESERVATION / TICKET ORDER
Types of the reservation:1. Booking office: booked tickets can be collected within the period of reservation validity at sale points listed in the printout, if tickets are not collected and settled within set term, the reservation shall be automatically cancelled.
2. Cash on delivery: Tickets on cash on delivery can be ordered only to certain period before holding of the action. Ordered tickets shall be sent you cash on delivery, manipulation charge shall be added to total price of tickets.
3. Payment by the bank transfer: Tickets are booked to the period of reservation validity, if they are not settled to given period for ticket settlement, the reservation shall be automatically cancelled. Tickets from your previous selection can be collected personally at sale points listed in the printout or sent by post at your address together with the invoice and manipulation charge.
4. Invoice: In the option of personal collecting is required to settle personally at any sale point listed in the printout the invoice within the period of reservation validity, together with tickets you will receive the invoice. In the option of sending by post, the deposit invoice is issued for ordered tickets, the deposit invoice shall be sent to your e-mail, after the settlement of deposit invoice, tickets shall be sent together with the invoice at your address, and manipulation charge is added to ticket price.
5. Payment by card: Reservation system shall automatically redirect you in the interface of payment system, after the settlement of tickets by the means of credit card through internet it is possible to collect tickets personally according to your previous option at sale points listed in the printout or together with manipulation charge to send by post at your address.
6. Electronic ticket: You can print tickets at your printer after the settlement of tickets by credit card or bank transfer.
The organiser may not support all mentioned types of reservations. Tickets for your selected action can be booked only by the method given in the hall of particular action.
Hall:
After the entering in the hall select the type of reservation and check on selected places in the hall. Number of reserved tickets in one action is limited. Total price of tickets and possible charge for type of the reservation shall be displayed according to selected tickets and type of the reservation.
Press the button "PUT IN THE BASKET".
If you checked on a place but do not put it in your shopping basket, there is possibility that somebody else shall reserve your checked on seat - In next step you will be then informed that the reservation procedure did not carry out right.
Shopping basket:
The list of booked seats shall be displayed, particular seats or all places prepared for the reservation can be removed from the reservation.
You may complete the reservation or select further action (and proceed by above mentioned methods).
Form:
For completing the reservation is required to fill contact data. If you are registered and logged in, the system shall complete your data automatically.
In the case of common reservation on advance booking office, there is not the necessity to register for ticket booking, then only fill required data.
In other methods of reservations are required the registering and logging in, if you are not logged in, log in, if you are not registered, register, log in and enter in shopping basket, click on "Continue".
The list of reserved tickets with set type of the reservation, possibly a surcharge, shall be displayed at the end. Now complete your reservation or you have a possibility to choice further action.
The confirmation on reservation shall be displayed at the end, you can print it, or possibly to send at e-mail. Your reservation can be cancelled in this stage anytime.
D) MY RESERVATIONS
Registered and logged in user has possibility of the access to his reservations which he can additionally cancel anytime.
E) FORGOTTEN PASSWORD
In the case if you forget your password for logging in, you have to complete your e-mail address introduced within the registration in form space. Your logging in password shall be sent at given address.
F) SEARCHING
1. Full text - after inserting certain word or its part, the program shall search all organisations, titles, objects and genres containing a set text chain.
2. Advanced - in displayed form set criteria according to which you wish to search. If you do not set any of these criterions, the list of all actions published on the portal shall be written out.
G) PERSONAL DATA PROTECTION
In accordance with Act No. 101/2000 Coll., on personal data protection, our organisation grants that your personal data are considered as private and confidential and they will be never sold or transfer to other organisation. All personal data are strictly kept secret and shall be used only for purposes of our company.